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Siebel Testing – Best Practice

Siebel has provided its base functionality (Vanilla Functionality).  For Siebel Testing we have following structured Testing Methodology. We are applying following Strategies against SIEBEL (Sales Module).

  1. Functional Testing.
  2. Boundary Conditions :Test method and equivalence Partitioning Test Method.

  New View:

  • Verify the entire BC field Names mapped to UI fields as per Design Document. Verify All the Label Names in List And Form Applet. BC Field Names and Label Names should be consistent in List and Form.
  • If new view fields are exposed in any analysis view, Field label names should be consistent in all related Views (Analysis Views)
  • Validate field Properties (Editable, Read-only, Runtime True and Pick Applet). Should maintain consistency in List and Form Applet.
  • All fields that are in Form Applet should be there in List Applet with same Field Properties.
  • Verify copy functionality in applet level (File). If it is not mention in requirement or Design escalate it to BA (Business Analyst).
  • If a view has been removed, then it should be checked that any hyperlink in any other view should not have this view as its destination drilldown object.
  • If a view has been removed check that it has also been removed from the Site Map.

 

Applet:

  • Verify the entire BC field Names mapped to UI fields as per Design Document. Verify All the Label Names in List And Form Applet. BC Field Names and Label Names should be consistent in List and Form.
  • If fields are exposed in any analysis view, Field label names should be consistent in all related Views (Analysis Views)
  • Validate field Properties (Editable, Read-only, Runtime True and Pick Applet). Should maintain consistency in List and Form Applet.
  • All fields that are in Form Applet should be there in List Applet with same Field Properties.Verify copy functionality in applet level (File). If it is not mention in requirement or Design escalate it to BA (Business Analyst).
  • When developer copies the existing Applet and built new functionality on top it. Validate the search spec weather he modified it or not. Also the hyperlinks whether they should got to the same view or different views.

Field:  

  • If you add new field do following Testing.
  • Check in list and form applet.
  • Filed Length, Field Properties, Field Mapping, Copy functionality. If it is date. It should not display time Stamp unless it is mentioned in design or Requirement Document. It should verify with BA’s where all this field needs to be displayed.
  • When they delete the Field or inactivate the field. Check in List and form Applet. Verify with develop weather that particular field is used in any Script. Test in Reports and other Views if they are deleting from first or second Screen. It should be deleted in BA views.
  • Whenever any field is pulled from join then all associated fields along with the pulled field must be read only. For Ex: Suppose Accounts field is pulled then fields contact, state, country,zip all must be read only.
  • Check the Roll-ups and Calculations in the fields.
  • Check that the numeric fields should not accept negative values. Error message should get fired.

  Data Validation:  

  • You should make use of Filters wherever possible in the excel sheet while updation/validation of data.
  • While creating new records, query from the backend (if possible) so as to minimize the effort.
  • If some view or some functionality has to be removed, do check whether the state model has been modified to remove the respective states or not.

  Assignment Rules:  

  • Should check whether the concerned candidate has been added in the rule or not and whether he is an active or a terminated user.
  • Should check that whether the Activation/Expiration date has been filled in case of activation or expiration of the rules.
  • Should check that if a candidate has multiple positions then he should be added in the list for the respective position only.

54 comments on “Siebel Testing – Best Practice”

  1. Vinod Johari Reply

    Hi Smitha,
    Thank you very much to share this valueable informatioms.
    Really it is excellent.I want to more about Siebel Testing please send me same…

  2. ARVIND KUMAR Reply

    Great job smita..these guidelines helped a lot…keep posting. It wud be of a great help if you can suggest something about testing EAI modules.

  3. Ravi Reply

    Hi,
    Can anyone please explain the difference between the Java application testing and Siebel Testing??

    Thanks,
    Ravi.

  4. Gandhi Gandhi Reply

    Hi

    Is there any way I can test drilldown functionality. I mean from one applet drilldown on an object, is it launching the right view or not.

    I need to cover almost 500 drilldowns/day. Any automation helps.

  5. Smita Reply

    Hi Gandhi,

    Thanks or your question.

    Solution:

    Yes you can test drill down functionality through QTP.
    Keep all correct destination view names in a excel file.
    In scripting put a match of the same with the view names to which you drilled down.
    In excel file add a column as result and whenever you drill down to correct view mention “Pass” in the excel sheet.This needs to be entirely handled through scripting and use of data table feature in QTP.
    Let me know if any issue.

    Thanks,
    Smita

  6. varma Reply

    Yes Smita,
    you are 110% right we can check dril down functionality through QTP by using parameterization using data table in High interactive mode.

  7. varma Reply

    Hi Smita , i am also Siebel great fan but i am fresher into this one wants grow my carrier into Siebel testing,if u update more information and FAQS and Answers on Siebel Testing.i would thankful to you.i wil not forget ur help. becos u have 5 yrs exp in it.
    thanx in advance
    regards,
    varma

  8. varma Reply

    Hi Ravi
    Mostly Siebel and call center applications developed in Java only,nothing much difference,if you test java applications in QTP function to function it will not take much waiting time between 2 operations/functionalities,but if u test any functionalities of siebel applications it will take more time than QTP default time to generate script .if u use record mode,becos when u perform actions on any functionalities on siebel application in background java script runs.
     
    anybody plz correct me if i am wrong

    regards,
    varma

  9. Raju Reply

    Hello Smita,
    I am aslo siebel great fan but i'm working as a Manual Tester in reputed MNC, Having 4+ years of Manual Testing exp. I want change my platform like manual testing to siebel testing, Could you pls give guidelines/updates about the same, if possible pls provide  siebel application  interview FAQ's and Answers for Siebel Testing.
    I would thankful to you. you have great exp. pls send required details below stated my mail ID: bvraju1978@gmail.com
    I can attend the Interviews.
    I look forward your positive response.
    Regards:
    Raju.
    Cell: 09321193611.

  10. Smita Reply

    Hi Raju,
    Sorry for late reply.
    I have send you some PPT's which are very useful if you are into siebel testing.
    Please go through them and let me know if any issue.

  11. Anitha Reply

    hi smitha,
    am anitha, working as a manual tester. recently as there was a requirement, i have been put in to the siebel testing project and now i am a part of testing team. though i am not bothered with the work load, my colleagues were very busy with their work. so i am not able to get any chance of real work. when i asked for any guidance my mates just sent me the siebel config related material.
    can you please send me some material which is related to siebel testing. so that i too can prove myself.
    my mail id is: anithareddy786@gmail.com

  12. Smita Reply

    Hi Anitha,
    You need to go in depth of the siebel terminologies.
    Each siebel horizontal/Vertical application has its unique flow.
    Try to understand the business logic behind that.
    For ex:Siebel sales revolves around Leads,Opportunity,Quote,Order,Asset.
    Siebel Marketing revolves around Campaign Management,Offers,List .
    I  have send you some PPT's which you need to go through.
    Thanks,
    Smita

  13. waseem Reply

    Hi,
      How are you,
    This is waseem i really need the notes of seibel crm testing.
    I will be always thankfull for you if you help me for that.
     
    Thanks

  14. Gopinath Reply

    Hi Smita,
    Thank you posting valuable information about the siebel testing. If you have more details information about the siebel testing, please send me those documents / ppt to my id haiitsmeg@yahoo.com
    Thanks
    Gopinath

  15. Ashwin Reply

    Hi Smitha;
    Lovely Post;
     
    As many have requested , I am also need of documents to get the basics right for Siebel testing. Please can you provide me with the documents.
    My email – ashwinek239@yahoo.co.in

  16. sruthi Reply

    Hi Simitha
    working as manual tester am looking for change
    i have knowledge on  siebel crm  could you please send siebel  testing ppts my mail id
    :sruthilaya80@gmail.com
    is there any training institute for siebel  testing please drop mail to srutilaya80@gmail.com

  17. Pedda Reply

    Hi Smitha,
    I worked as performance tester and have some basic knowledge in Siebel.
    Could you plz send Siebel testint ppts to my mail id
    peddaswamy.d@gmail.com
     
     
    Thanks in advance.
     
    Regards,
    Pedda.
     
     

  18. Shatha Reply

    Hi Smita,
     
    Thank you for the valuable information, i've been working with manual testing for years but i believe its time to move to automated testing.
    could you please provide me with any material that could help me with that.
     
    Regards

  19. ashwin Reply

    hi smitha,- please respond
    I am working as a manual tester. Recently as there was a requirement, i have been put in to the siebel testing project and now i am a part of testing team. I dont  know much about the business logic and how to carry out testing for Siebel, Please help with the necessary docs.ca 

  20. yogi Reply

    HI , IHAVE NOT EXPERIENCE, SIEBEL TESTING, PLZ HELP ME WHAT USING TESTING,AND PURPES FUCTURE HELPFUL OR NOT,

  21. Shilpa Reply

    Dear Smita,
    Thanks a lot for your most valuable comments.. It really helps a lot for everyone esp beginners.
    I am a Beginner ..dont know anything abt siebel. Most of them suggested me to do siebel testing hence I am here.Could you please suggest me what to start with for learning and understanding Siebel testing and the courses which i have to take. Suggestions of  institutes  in Hyderabad  too would be a great help as i am from Hyderabad. Looking fwd in to know things better from you.
    Thanks
    Shilpa

  22. sreeharsha Reply

    hi smita,
             i am basically Siebel developer .can u please send faqs and all documents regarding Siebel Testing. Some of the test cases
    Please send as soon as possible to mail sreeharshavardhanreddy@gmail.com
     
    Thanks and Regards 
    harsha
     
     

  23. sravanthi Reply

    Hello Smita,
    I am aslo siebel great fan but i'm working as a Manual Tester in reputed MNC, Having 4+ years of Manual Testing exp. I want change my platform like manual testing to siebeltesting, Could you pls give guidelines/updates about the same, if possible pls provide  siebel application  interview FAQ's and Answers for Siebel Testing.
    I would thankful to you. you have great exp. pls send required details below stated my mail ID: sravanthi.kethineni441@gmail.com
    I can attend the Interviews.
    I look forward your positive response.
    Regards:
    sravanthi

  24. silpa Reply

    Hello Smita,
    I am intrested to learn siebel.  but i worked as a e-marketing anaylst in reputed MNC, Having 3+ years of exp. I want change my platform like siebel testing, Could you pls provide  siebel testing material if any.
    I would thankful to you. pls send required details below stated my mail
    ID: shilpajnu@gmail.com
    I can attend the Interviews.
    I look forward your positive response.
    Regards:
    Silpa.

  25. Shadi Reply

    Hi Smita,
    Thanks for the useful posts. If you have any useful docs/PTTS or excel sheets and templates for Siebel testing and test cases, I would be grateful if you could share with me. I am also interested in same docs/guides for Siebel Test automation, mainly frameworks (keyword/hybrid) with QTP.
    Thanks,
    Shadi

  26. Rajesh Reply

    Smita,
    Thank you for posting this. It was invaluable information.
    I have 5 years experience and i was kind of forced to take up Siebel due to an urgent requirement.
    I have worked on Salesfore but not on Siebel. If you can share more info/details about siebel, i would be greatful to you. My mail id is reddyras@gmail.com
     
    Thanks,
    Rajesh

  27. Tamanna Reply

    Hi Smita and all,
    i am a siebel developer and i have got one interview for siebel testing in next week.
    Can please somebody share ppts or any siebel testing material with me ASAP.
    Thanks in advance.
    my email is-tamanna25april@gmail.com

  28. chandra shekar Reply

    HI, I had one year of siebel experience now I'm on bench, dont know what happens soon. Time beeing want to do manual and automation of siebel testing. if any thing related to siebel testing would like share any one then thanks to them, rapidchase88@yahoo.com

  29. Punyai Reply

     Hi Smitha,
    I have 4+ years of exp in manual testing.Currently I am allocated to seibel testing.
    I want to know about siebel testing.
    Can you please send some siebel testing ppts to my id,
    punyai.athwale@gmail.com
    Thanks in advance.
    That will be really helpful for me.
     
     
    Thanks,
    Punyai

  30. Srikanth Reply

    Hi sumitha,
     
    I am working as a manual tester n a small company, we are not using any Bug tracking tools. Just we will write the issues on excel sheet we will send the reports to developers. Can you please send any ppts regarding the bug tracking tools and any key points regarding the manual testing.
    please send the ppts to this mail id srikanth.m39@gmail.com

  31. Raj Reply

    Hi 
    I am very new to siebel testing env. could any one help me or assist me with proper material or other stuff which is helpful in siebel testing

  32. Pallavi Reply

    Hi Smita,
    As I am a fresher don't have any experience….looking for a job on siebel testing…..can u send some siebel testing ppts on my Id. :  kolshickwar.pallavi@gmail.com

  33. Ragini Reply

    Hi Smita,
    I am working as a manual tester.Iam getting calls on siebel testing but i have exp on telecom domain we r using siebel app for provisioning orders . Could u plz share PPTs on siebel testing to my mail (raginiyendapally@gmail.com)
     
    Regards,
    Ragini

  34. Virus09 Reply

    Hi Smita,
    Nice information provided about Siebel, I am new in siebel and want to know about siebel testing in depth.
    Could you please forward me the material for siebel testing and siebel methodology and terminologies. It would be great help.
    nitesh.sharma018@gmail.com

  35. kumar Reply

    Hi Smita
    Thanks a lot for sharing valuable information on Siebel Testing.
    I got a interview Schduled on Siebel Testing so it would be great if you send me any material or PPT on siebel to the below mail ranjan.sangam@gmail.com
    its quite urgent
    Regards
    kumar
     
     
     
     
     
     
     
     

  36. kumar Reply

    Hi Smita
    Thanks a lot for sharing valuable information on Siebel Testing.
    I got a interview Schduled on Siebel Testing so it would be great if you send me any material or PPT on siebel to the below mail ranjan.sangam@gmail.com
    its quite urgent
    Regards
    kumar
     
     
     
     
     
     
     

  37. kumar Reply

    Hi All
    I have got an interview schduled on siebel testsing, so it would be great help if anyone from the thread can share the documents/PPTS received from smitha
    My email id : ranjan.sangam@gmail.com  
     
    Regards
    kumar
     
     
     
     

  38. deepak Reply

    Hi Smita,
     
    Could you please forward me the materials for siebel testing and sieble methodology and terminolgy. .It is urgent as I have to appear for interview day after tomorrow.
    My Id is deepakgec05@gmail.com.
     
    Looking forward for your reply.

  39. Esha Reply

    It was great article and helps me a lot. Would you please send me the materials for siebel testing if you have any? Thank you very much.

  40. Sandhya Reply

    Hello Everyone,

    Having around 3+ years of experience in Manual Testing. I would like to change my platform to Siebel Testing, Could any one provide me Siebel Testing material to sandhyasoveram03@gmail.com

    Thanks
    Sandhya

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