Accessing Siebel 8.1 using Windows 7 + IE8 (32-bit OS)

Siebel Expert "Najib Ghani" has shared wonderful tip for Accessing Oracle Siebel 8.1 using Windows 7 + IE8 (Works on 32-bit OS) in this post.


Please note that you have to press "OK" after each settings.

1. Make sure you have "Administrator Privilege" to the pc/laptop.

2. Launch IE8 and launch your Oracle Siebel URL

3. Go to " Tools > Internet Options "

4. Go to " Advanced " then click "Reset" button on "Reset Internet Explorer settings"

5. Go to " Programs " Under default web browser" , Tick on "Tell me if Internet Explorer is not the default web browser"

6. Go to " Connections ",  Under "Local Area Network (LAN) settings, click on "LAN settings"  and under "Automatic configuration", tick on "Automatically detect settings"


7. Go to ?Privacy", under "Pop-up Blocker", untick "Turn on Pop-up Blocker.

8. Go to "Security".  under "Select a zone to view or change security settings", choose "Trusted sites"  >  "Sites" > Add your Siebeloracle URL to trusted websites.

9. Go to "Local intranet" and set "Security level for this zone as "Medium-Low"

10. Go to "Internet" and set security level as "Medium" then click on "Custom level.." and again under "Reset custom settings" , change it to "Medium" then under "Settings"  set the followings:-

     a. "Enable ALL radio buttons

     b. if words "Enable (not secure)", set radio button as, "Prompt"

     c. Under "Miscellaneous > Use Pop-up blocker" set as, "Disable"

     d. Under "User Authentication > Logon", set as, "Automatic logon only in Intranet zone"


11. Go to General > Browsing history > Delete > Delete

12. Go to General > Browsing history > Settings > View Objects > , Delete ALL items in "Downloaded Programs Files"

Refresh URL

Enter your username & password

For 1st time login, HOLD "Ctrl" button then proceed to click on login to Oracle Siebel. Hold it until webpages is fully loaded.


Good luck guys!



p/s: Can anyone shares on login via Win 7(64-bit) +IE8 & +IE9 and  Win7 (32-bit) + IE9?

9 comments on “Accessing Siebel 8.1 using Windows 7 + IE8 (32-bit OS)”

  1. Jeet Reply

    Well the above solution works for Win7 64bit OS too.
    Good Luck!!!

  2. Ashish Kr. Bameta Ashish Kr. Bameta Reply

    Siebel Support for Internet Explorer 8 (IE8) [ID 796015.1]

    Workaround or Resolution
    Configuration The following configuration changes need to be made on the Siebel Application Server for each Siebel installation, so that it knows the capabilities of the IE8 browser. This configuration step is mandatory for all Siebel versions whenever IE8 is used in any environment, regardless of patch level:
    1. Go to SiteMap (shortcut: control+shift+A)
    2. Click on Adminstration > "Web Browser" > Browsers
    3. Create a Browser with name : MSIE 8.0
    4. For the browser add the following capabilites
    o User-Agent — Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0)
    o Parent– IE 8.0
    o Accept– image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/, application/, application/msword, */*
    o JumpTab > True
    5. Create another browser with name: IE 8.0.
    The capabilites for this will be the same as those displayed for the IE 6.0 browser; only the version will change to 8.0
    6. Reload all Siebel Application servers

  3. shallet Reply

    I have a query which is realted siebel 7.5.3 and IE 9 ..We are using Siebel 7.5.3 application and running on Windows 7- IE9.When we click on pick applets and Mvg applets ,opens but not visible to user that means it shows as a minimised window. Then we close it and open it for second time it shows properly. It happens quite frequently and the end users are bit worried. And I know that Siebel 7.5 will not be supported in Win 7 and IE8 or IE 9 versions but just know that if I can do some workaround so that it resolves will be great help.
    Kind Regards

    Kind Regards

  4. Najib Ghani Reply

    Tested for Oracle Siebel 8.1:
    Win 7 with IE9 and IE10 is successful. (Use the same configurations as per Win7 + IE8 as above.
    Some should checked (ticked) on "compatibility view" (IE : Tools >Compatibility View)
    Has anyone tested on other browser i/o IE?
    Has anyone tested on Win8 + IE10?
    Kindly share. TQ

  5. MAS Reply

    is this work on window7 home basic,,,, i m geting the that internet
    explorer is not working

  6. Najib Ghani Reply

    I need someone to share their experience when dealing with IE11 on Siebel 8.1 platform for web based client mode.
    IE11 with Win 7 (32/64 bit) – works as per expectation

    IE11 with Win 10 Pro -Issue on scrolling. Scrolling freeze. Under “Enterprise Mode” also scrolling freeze.


    – Sharing is caring –

Leave A Reply

Your email address will not be published. Required fields are marked *

error: Content is protected !!