OpenUI seems to be a game changer for Oracle Siebel. Customers have some doubt but Oracle Corporation is confident about Siebel Open UI.
One of our reader and CRM EXPERT Frank Beutelschiess has raised few queries about Open UI and which was answered by Oracle Corp. Employee Scott Hall who is working in Open UI for quite good time.
This conversation is very important for the customer, developers interested in Open UI.
Frank Beutelschiess : When it is really available and stable enough ?
Scott Hall: OpenUI was released to the public on 12/12/2012. I have customers that have downloaded the patch and have it installed in their sandbox environment with plans to introduce it to their end users at the earliest possibility. I started working with OpenUI a year ago and have had the code for 6 months, with three months of that working with the release candidate code. It looks very stable to me, but then again I am not testing with a configured, production application.
Frank Beutelschiess : How much effort it is to use (browser scripting, layout changes) ?
Scott Hall: Effort to use is pretty low. To get openUI up and running you need to do the following:
1. Install the patch (please check MOS for guidance on install procedures as this release switched from Installshield to Oracle Universal Installer).
2. Copy an OM and set the paramater ENABLE OPENUI to true.
3. Import Seed Data.
4. Create a virtual directory on the web server to point to the OpenUI OM.
5. Log in.
Frank Beutelschiess : How this influences the runtime behavior (current GUI caching) ?
Frank Beutelschiess : How the current skillsets will influence the descisions (HTML5, jQuery,..) ?
More about Scott Hall
Scott Hall is an Application Technologist CRM Solutions at Oracle with a focus on the Siebel CRM. As a senior member of the Sales Consulting staff at Oracle, Scott is responsible for understanding customer architecture and technology needs and articulating how the Oracle solution fits within those needs. Scott has been employed in the IT industry for 29 years, the last 14 years with Oracle supporting the Siebel CRM applications. He has held jobs in application development and sales consulting, first writing assembler programs for IBM, then into DBA roles, solution consulting, and architecture consulting. In his customer facing roles he has worked with customers as small as a couple hundred employees to the largest of the fortune 100 firms across a broad variety of industries. This exposure has given Scott a unique perspective and understanding of how CRM applications can address a customer’s business requirements in a way that allows them to grow the business.
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