Siebel Universal Customer Master Applications: For any successful CRM implementation, dependency is on each customer having only one identity across various applications. Siebel Universal Customer Master Applications (Siebel UCM Applications) provide a Siebel platform that functions as the master file for an organization’s enterprise wide customer information Case: X is big organization with its
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Customer retention is major concern of every business. Companies focus more on retaining existing customer rather acquitting new in this competitive market.
Oracle’s Siebel Loyalty Management 8.1.1 transforms the effectiveness of customer loyalty initiatives so that you can minimize attrition and increase the value and duration of your most important customer relationships.
Lets read more about Oracle Siebel Loyalty solutions.